IN-HOME TRIAL LESSONS POLICY

PLEASE READ THE FINE PRINT TO BE INFORMED

IN-HOME TRIAL LESSON FEE: The fee for an in-home trial lesson is $50, paid at the time of booking. The trial fee is paid separately and is not applied toward tuition.

LESSON LENGTH: In-home trial lessons are 45 minutes. Ongoing in-home lessons are 45 or 60 minutes. 30-minute lessons are available only when 2 or more family members take lessons back-to-back.

SIBLINGS: If the instructor teaches both instruments, siblings are combined into one 45-minute trial lesson for the single $50 fee. Please list the additional family member on the sign-up form, and we’ll contact you to confirm the details. If two instructors are needed, each trial is booked and paid separately.

SERVICE AREA: In-home lessons are primarily available within 15–20 miles of our Chandler studio, including Chandler, Gilbert, Queen Creek, Mesa, Tempe, and Ahwatukee. If your address is outside our area, we’ll contact you before the trial.

TIMESLOT HELD FOR 3 DAYS AFTER TRIAL: Please book your trial lesson at a time that will work for weekly lessons if you decide to enroll. Once scheduled, the weekly trial lesson timeslot will be held until 3 days after the trial lesson before it becomes available.

POTENTIAL SCHEDULING ISSUES: Although we do not expect your trial lesson to create a scheduling conflict, it is possible we may contact you to reschedule if we find a potential issue.

CANCELLATION & RESCHEDULING: If you need to cancel or reschedule, you may do so up to 12 hours before the lesson. To cancel or reschedule, reply to your confirmation email or call (480) 895-0007. In-home trial lessons may only be rescheduled once. If you do not cancel or reschedule at least 12 hours in advance, or if no one is home at the lesson time, the $50 trial lesson fee is forfeited, and another $50 is required to schedule a new trial lesson. If the student is sick, please let us know as early as possible and we’ll reschedule. If EVSM needs to cancel, we will reschedule your trial or refund your fee.

ARRIVAL: If the student is not ready at the lesson time, the instructor will wait up to 15 minutes. The lesson still ends at its scheduled time.

INSTRUMENT: Piano students need an acoustic piano or a full-size 88-key digital piano with a stand, bench, and sustain pedal. Smaller keyboards are not suitable for lessons. For band and orchestra instruments, your instructor can bring an instrument to the trial if you request it on the form.

SAFETY & LESSON ENVIRONMENT:

  • A supervising adult must be present and nearby for the entire lesson if the student is a minor, or if an adult student and instructor are of the opposite gender.
  • Lessons will take place in an open, common area of the house, not a bedroom, with doors open.
  • To minimize distractions, please keep pets away and limit household noise. Siblings and friends should not be near the lesson area during instruction.

NON-SOLICITATION: EVSM instructors are not permitted to accept private students outside EVSM. Families agree not to hire an EVSM instructor privately.